All was going well in March 2025. Going to purchase a 23 plate Yellow Astra hybrid Ultimate from WJ King Welling. Walk around video sent Wade seemed good at the time so Paid a deposit as I was 4 hours away from the dealership. Went down to view the car not told they only take you around the block on a Saturday due to insurance stipulation not happy, no fuel in the car the electric side of the hybrid system didn’t work also the paint work looked like it had been washed with a Brillo pad so Dale Skinner got involved and promised to get the electric side sorted and detail the car to remove the swirl marks then send me a video within a few days to show everything was working on the car so I left the dealership with my deposit still on the car as Dale had promised to get it sorted. Well he did not get in touch or send a video and I realised at this point this deal was going nowhere, customer services got involved as Wade and Dale we’re not returning calls or emails at this point, customer services at WJ King are just as useless as their sales staff needless to say still waiting for my deposit to be returned 2 months on I have had to get my credit card company involved which I should not have had to do and they are still not accepting my calls or replying to emails. Think carefully if you deal with this company and if your travelling a distance on a weekend be prepared to just test drive the car around the block.
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WJ King is a trusted, family run business who have been leading the way in car sales for over 60 years. We are one of the fastest growing car dealer groups covering South East London and Kent, across leading automotive manufactures, incorporating Vauxhall, Peugeot, SEAT, CUPRA, Suzuki, Kia and Dacia franchises.
We are an award-winning group who offer outstanding customer service and exceptional value for money. Whatever you or your family motoring needs are, we can help and don’t forget to ask us about special offers.See more
