I lease my car and previous cars from WJ KIng. I have experienced a problem with one of my tyres and it was established I needed a TPMS valve stem.When i telephoned, I was told that WJ King wouldn`t do the repair because they are not the Hyundai dealership any more. I explained that may be the case but if I still have my MOT and service done with them, I couldn`t see that it would be a problem.I was then informed that WJ King would do the repair but would have to do their diagnostics costing £165. The part in question only costs £15.I think this is very poor service and I am disappointed in their reaction. I couldn`t get through to a manager but requested a call back.I will not use them any more now as I think this is very poor service despite being a returning customer. They`re keen enough to market me about new cars but not to maintain a good service.
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WJ King is a trusted, family run business who have been leading the way in car sales for over 60 years. We are one of the fastest growing car dealer groups covering South East London and Kent, across leading automotive manufactures, incorporating Vauxhall, Peugeot, SEAT, CUPRA, Suzuki, Kia and Dacia franchises.
We are an award-winning group who offer outstanding customer service and exceptional value for money. Whatever you or your family motoring needs are, we can help and don’t forget to ask us about special offers.See more
