I had wanted to update my review of the experience with the Corsa 66 plate at the end of the warranty year to provide readers with a good overview of how WJ King conduct themselves, but with 2 months left, the time is apposite to do it now. There have been 4 issues.1. Android auto never worked for me. WJ King blamed the mobile phone but eventually a reset of the Corsa computer by Vauxhall technicians resolved the problem (Took ca 2 months in total to resolve)2. GuardX applied but seats stained easily shortly after sale. Photos shown to GuardX who advised product had not been adequately applied. Product reapplied, and seemingly correctly, but seats still get stained. Vauxhall lost one of my mats when reapplication was undertaken and never replied to my request for my mat to be given back to me. 3. Car broke down in early warranty period and needed the accelerator pedal and control module replaced. Several calls required but eventually they came and took car and replaced the part. (Incidentally my cousin has 68 plate Corsa which has had the same fault and it cost him £600 to repair). 4.Most recent breakdown 8/9/22 (car unusable again). RAC diagnose faulty ignition coil and corroded spark plugs. (Spark plugs fitted on 2/3/21 by WJ King, 17,000 miles since that date (Independent service on 9/8/22, but spark plugs not replaced as too early in service cycle). photos of spark plugs taken. WJ King refuse to accept RAC diagnosis. I am told via phone that a charge of £144 is levied by WJ King to undertake their own diagnosis, which is refundable, if they consider the repair to be justified under the warranty. I am not prepared to pay WJ King a penny more, and therefore will not run the risk of paying for their diagnosis. (I am given to understand that other manufacturers will accept a diagnosis from the RAC) WJ King say the spark plugs are not covered, but I would argue they should be in this case, given the date they were fitted (2/3/21) and the mileage since they were fitted.Overall, I'm not able to conclude how the company operate, but the above experience is not good, the company acting poorly in several instances, and the car isn't that good either (i.e. it doesn't work as of 8/9/22). The car still looks very good and is high end spec. We buy any car value it at £7000 (a loss of about £2500 over a period of a year for me). My offer to WJ King is they pay me said money, and reimburse me for the loss of a car to drive and take the thing away.
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WJ King is a trusted, family run business who have been leading the way in car sales for over 60 years. We are one of the fastest growing car dealer groups covering South East London and Kent, across leading automotive manufactures, incorporating Vauxhall, Peugeot, SEAT, CUPRA, Suzuki, Kia and Dacia franchises.
We are an award-winning group who offer outstanding customer service and exceptional value for money. Whatever you or your family motoring needs are, we can help and don’t forget to ask us about special offers.See more
