Be aware of deception. Deceptive Service & Bodyshop Manager, Michael Burford, made assumptions about our car even before inspection. He claimed that the car radio was not the original without checking it. However, when told that 2 independent reports and a statement from the previous owner were going to be submitted confirming the radio's originality, he retracted his statement. A battery disconnection triggered the anti-theft feature set by the manufacturer, resulting in the Vauxhall radio being locked. Surprisingly, Michael Burford stated that the manufacturer could not unlock their own Vauxhall radio and demanded £1651 for a replacement and I am left with no other options! In conclusion, the radio lock is a manufacturing issue that only the manufacturer can fix, as advised by mechanics we consulted. Vauxhall is unwilling to remove a lock they created, and Michael Burford expects me to pay £1651 for a new radio, despite the fact that the other original radio (as shown in picture on Google Reviews) is in perfect condition and merely needs unlocking! THANK YOU Michael Burford and THANK YOU Vauxhall for your deception and ripoff!
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WJ King is a trusted, family run business who have been leading the way in car sales for over 60 years. We are one of the fastest growing car dealer groups covering South East London and Kent, across leading automotive manufactures, incorporating Vauxhall, Peugeot, SEAT, CUPRA, Suzuki, Kia and Dacia franchises.
We are an award-winning group who offer outstanding customer service and exceptional value for money. Whatever you or your family motoring needs are, we can help and don’t forget to ask us about special offers.See more
