Had my Cupra Born recall work and SW updates undertaken by W J King Bromley Sept 23.Although the SW update proved difficult, as sometimes is the case with VAG group vehicles, the service I received from the dealership was excellent. I booked the work some weeks in advance and asked for an EV loan car. When I got to the dealership I expected some difficulty with arrangements but this soon disappeared when Gorgia had everything organised ready for me. She took me through the recall works list and said she would call and update me with progress. Right enough, 2 days on the trot she provided the update without prompting from me and said she would get someone else to call me on the 3rd day as it was her day off which she successfully put in place. I was provided with a 23 plate Cupra Born loan car fully charged, no insurance cost passed on and went on my. I got my car back on the 4th day all completed.As said some of the SW updates can be difficult to get through but the service and communications I received could not be faulted. Excellent👌Well done W J King Bromley.
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WJ King is a trusted, family run business who have been leading the way in car sales for over 60 years. We are one of the fastest growing car dealer groups covering South East London and Kent, across leading automotive manufactures, incorporating Vauxhall, Peugeot, SEAT, CUPRA, Suzuki, Kia and Dacia franchises.
We are an award-winning group who offer outstanding customer service and exceptional value for money. Whatever you or your family motoring needs are, we can help and don’t forget to ask us about special offers.See more