Exceptional Customer Service from WLCDuring an unexpected and challenging time, I had to travel to my hometown, Brașov, flying from Dublin to Bacău on a last-minute, unplanned trip. Upon arrival, I managed to get a taxi from Bacău to Brașov, as I couldn’t connect with any car rental companies that late in the evening.The following morning, I called WLC and was fortunate to speak with Madalina. She was absolutely exceptional. Despite WLC not having a branch in Brașov, she managed to arrange a vehicle matching my requested range within just a few hours—and delivered it right to my doorstep!The entire process was effortless. Everything was handled via a few WhatsApp links, and soon I was ready to drive. Even though my request was last-minute, WLC did not exploit the situation by overcharging me. After comparing other rental companies, I found WLC to be the most affordable option for my needs.Madalina went above and beyond to make everything simple and affordable during what was a very difficult time for my family. When I needed to extend the rental period unexpectedly, Madalina and her team made the process smooth, hassle-free, and cost-effective.I’d also like to acknowledge the professionalism of the representative who delivered the car to me and the team in Bacău who managed the car’s return at the airport. Everyone I dealt with was diligent, courteous, and willing to go the extra mile. Their entire system functioned perfectly—like a Swiss watch!Overall, WLC provided excellent customer service and top-quality products at a time when I needed them most. A huge thank you to Madalina and the team for an outstanding experience. WLC has become my go-to car rental company whenever I return to Romania.
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WLC Rent a Car is one of the most renowned car rental companies in Romania, with over 20 locations in 10 cities across the country. Our fleet includes over 700 vehicles, each no older than 2 years, covering all car categories—from low-cost models to premium vehicles and 8+1 passenger vans. Transparency and customer care are among our core values, proven by the more than 4,000 five-star reviews received on evaluation platforms. Choose safety, comfort and reliability instead of tempting offers that might conceal unpleasant surprises! Choose us to make your journeys authentic and joyful! See more
