Review Time
Everything was as presented: a new, clean car, a quick rental process. Communication was very clear and prompt.
The return was even simpler than that: a quick check for significant damage, mileage, and fuel level. Under 2 minutes.
I had a great experience with WLC Car Rent! I rented a Chery Tiggo 8, and the car was brand new, very clean, and extremely comfortable. Everything worked perfectly, and it was a pleasure to drive.
The team was very professional and responsive, with 24/7 availability, which made the whole process smooth and stress-free. Their prices are also very fair for the quality of service and vehicles they provide.
I highly recommend WLC Car Rent and will definitely use their services again!
I was traveling home for a few days and looking to rent a car, but my first experience with WLC left quite a bitter impression, especially in terms of transparency.
“Zero Liability” sounds like it offers complete peace of mind, but in reality it only covers officially recorded accidents. In other words, if the car gets scratched, a tire is cut, or a mirror/window is damaged, you’re not covered unless you’ve added the “extra option”, because these are considered “incidents” even if they happen… accidentally 😅😊
And of course, these essential details are NOT made clear from the beginning, but only appear after you’ve entered your personal details.
I find it perfectly reasonable to have an extra charge for “after hours” pick-up or drop-off, however basic services like valeting, which are included in the final rental price with other companies, should be clearly communicated upfront, not discovered along the way.
Personally, I believe it would be much fairer to display a real “all-inclusive” price from the start, from which you can remove options you don’t need, rather than finding out later what is actually NOT included.
Unfortunately, this kind of approach does not inspire trust.
In the end, it’s not just about pricing or terminology, but about transparency and respect for the customer.
I was traveling home for a few days and looking to rent a car, but my first experience with WLC left quite a bitter impression, especially in terms of transparency.“Zero Liability” sounds like it offers complete peace of mind, but in reality it only covers officially recorded accidents. In other words, if the car gets scratched, a tire is cut, or a mirror/window is damaged, you’re not covered unless you’ve added the “extra option”, because these are considered “incidents” even if they happen… accidentally 😅😊And of course, these essential details are NOT made clear from the beginning, but only appear after you’ve entered your personal details.I find it perfectly reasonable to have an extra charge for “after hours” pick-up or drop-off, however basic services like valeting, which are included in the final rental price with other companies, should be clearly communicated upfront, not discovered along the way.Personally, I believe it would be much fairer to display a real “all-inclusive” price from the start, from which you can remove options you don’t need, rather than finding out later what is actually NOT included.Unfortunately, this kind of approach does not inspire trust.In the end, it’s not just about pricing or terminology, but about transparency and respect for the customer.
I had an outstanding experience with WLC Rent a Car and cannot recommend them highly enough. Despite facing the frustration of two cancelled flights, the team made my car rental the easiest part of my journey.The Booking ProcessA massive thank you to Adriana, who assisted me from the very beginning until the end. Her customer service skills are top-tier; she guided me through the entire booking process and made sure everything felt smooth and effortless.Going Above and BeyondI also want to give a special shout-out to the gentleman at the Timișoara branch. Due to my flight issues, I had to make a new booking on very short notice. He handled the situation perfectly, managing to get me a car quickly and significantly lowering my stress levels during a difficult time.Excellent CommunicationBecause of my travel changes, I was also in contact with the Cluj, Craiova, and București branches. Across the board, I found the staff to be incredibly friendly, professional, and ready to help with every request.The verdict: If you want a car rental company that actually cares about its customers and provides seamless service even when plans go wrong, go with WLC!PS: Do yourself a favor and rent the Audi A5! ;))
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WLC Rent a Car is one of the most renowned car rental companies in Romania, with over 20 locations in 10 cities across the country. Our fleet includes over 700 vehicles, each no older than 2 years, covering all car categories—from low-cost models to premium vehicles and 8+1 passenger vans. Transparency and customer care are among our core values, proven by the more than 4,000 five-star reviews received on evaluation platforms. Choose safety, comfort and reliability instead of tempting offers that might conceal unpleasant surprises! Choose us to make your journeys authentic and joyful! See more
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