Bought a bagback for my nephew's birthday on 03/12/2025 it was delivered to my neighbour however my neighbour works night, I work during the day. I phoned the company, it was then I was told it was delivered to my neighbour, It took another day to let me know which neighbour. (I live in a block of flat)Delivery was by Evri (that's another story). I decided to purchase an alternative on his birthday when I still haven't got hold of the item. ( not their fault) I then requested a refund since I didn't need the item any longer. They initially said I should keep it for myself, I declined, they then said they would take £10 off, I declined this too. It took another 2 days for them to approve the return and another 2 days to send a label. I even offered to pay for the refund. The tracking for the refund showed it's been received, & yet they refused to refund my credit card. I decided after a month to do a charge back. My credit card company is still waiting for their response. This company is nothing but a scam.
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Wolph is the new home for outdoor, travel and sporting goods. Everything you need for optimal performance and enjoyment of the outdoors; backpacks, eyewear, helmets and more.
