This is my first review ever. I ordered items worth over 1000Kr from a local supermarket, but only received a third of my order. After over 3 hours of chatting with two different representatives, no one could explain what happened. I was told there were two couriers for my delivery, but they didn't know what happened to the second one. Essentially, one of the couriers seems to have taken off with my order! After two hours and two support agents, there's still no resolution, and they can't even calculate how much they need to refund me. I chose this service for quick delivery, but now I'm deleting the app. Another platform is much more reliable and has actual support available. Terrible customer service.
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