The bag arrived completely torn, the drink was upside down, and the burger was soaked beyond recovery. Essentially, it was a total loss. However, the delivery issues were only part of the problem—the support was even worse. Their automated responses kept pushing me to accept credits instead of a proper refund, as if I should be thankful for store credit after receiving a bag that looked like it had been through a washing machine. To make matters worse, they began lecturing me about my 'tone' when all I requested was a straightforward refund, not credits. In the end, the runner handed me the dripping, torn bag while mumbling something I couldn't understand. Overall, it was a complete mess from start to finish.
Claim your business profile now and gain access to all features and respond to customer reviews.
