Ordered tonight a meal for my family. As a pregnant woman that felt bad for days and couldn’t eat, the only thing I was craving for was the fries. Of course they messed up my ordered and didn’t send them. I contacted and this very helpful employee of Wolt asked me to wait for 24h until they would get a reply from the venue. Can you imagine? No empathy. No apologies, nothing else besides i can’t help until the venue replies to me. Shame! No f.king empathy for their clients.
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