The app informs delay in delivery only after finishing placing an order. Why don't you warn for the delay before the customers confirm the order? It would have given the customers option to choose a different restaurant for faster delivery. This feels like being fooled
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Wolt is the one app for discovering and getting great food in your city. Find the best restaurants in town, send your order with a couple clicks only. Choose between delivery, picking it up yourself or eating at the table.