This is by far the worst food delivery experience I’ve had. I placed my order at 7:00 PM, and over two hours later I am still waiting with no proper explanation or resolution.
The estimated delivery time kept changing, customer support was unhelpful, and there was no sense of urgency or accountability. When people order food, they rely on accurate timing and basic communication — neither was provided here.
Delays can happen, but a two-hour wait with poor support is unacceptable, especially for a service that positions itself as reliable and professional. This experience shows a complete lack of respect for the customer’s time.
I will seriously reconsider using Wolt Greece again unless there is a major improvement in service quality and customer support.
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