I honestly don’t understand how Wolt is still running. Every single time I order, something goes wrong. The food arrives late, cold, or half missing. Their customer service is useless – they just copy-paste the same scripted answers and never actually solve the issue. Refunds take forever (if you even get one), and they always try to blame the restaurant instead of taking responsibility.The app itself looks nice, but what’s the point if the service behind it is this bad? Paying high delivery fees just to be disappointed over and over again is ridiculous. I’ve deleted the app and will never use Wolt again.
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