first of all my complaint concerns delivery. ordered products should be delivered to the specified address, because it was a hotel I wrote the room number in the order and I was sure that the product would be delivered to the hotel room. also in case of any problems with delivery I also gave in the note to the courier to contact the specified address. the company's obligation is to deliver to the specified location and the GPS position itself is not correct because the products were not delivered to the correct address, namely the room number. it is irritating to walk around the hotel (reception, cleaning ladies) and ask if they have not seen the courier. I did not order it through you to look for the parcel, I did not leave all the contact details so that the courier would not contact me. I believe that the delivery did not look as it should look and because of that I did not receive the ordered products. my question is - why didn't the courier call me if he had such a possibility (it should be standard in transport services to inform that you are on site) - why can the courier give the order to any person (no verification element - how do they verify it? where is some collection code) why most importantly didn't he deliver the products to the exact address (hotel room 1617) I don't recommend the company wolt! thieves
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