Food arrived about 30 minutes late because the courier went to the wrong address. The order was 290 SEK and the burger was completely cold and inedible. Support first offered 38 in Wolt credits, which is about 10% of the total order value.I’ve been a loyal customer for years and almost never complain, but being charged full price for food you can’t eat — when the error is on their side — is unacceptable. Very disappointing handling of the situation.
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