I made a purchase on this app (12kg of yogurt + other small items) and the venue changed my order due to unavailability to 12 items of yogurt of 140g!!) I immediately contacted support to cancel it and they said I can’t cancel. My items were changed and I don’t want the order anymore or to pay for delivery fees. They forced me to pay delivery fees and pick up the order but they will refund the money for the yogurt only. This happened to me before and they told me to contact them immediately once changes have been made so they can cancel my order and when I made this order today same thing happened and I immediately contacted them but they refused to cancel and their excuse was order is on the way already. Knowing that it’s so easy to contact the driver to return the items to the store. I saw the driver on the map when I contacted them he was literally there in front of the store. Things would have been so easy. They don’t respect their clients and their delivery system must be changed to protect the clients rights. They ruined my day. These apps are made for people’s comfort and I’m paying for that. Instead they gave me a headache. I’m deleting this app
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