Our children used all of their money to buy a surprise present for my wife and myself, but we could not use the gift during the extended time provided because my mother-in-law became very ill and my wife had to return to the UK to care of her before she sadly passed away. When my wife returned to Spain in October I thought it would be nice to use the gift from our children and to make their mother a little happy, I tried to book on 11th October, but WONDERBOX said the gift expired on 10th October and they kept the €49,90 that our children paid for the gift. How inconsiderate can a company be and make NO special exceptions for any reason and just keep the money. I don't know how to tell our children that they have wasted their hard earned money.
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