wondermural.com

4
4 Based on 40 reviews

...

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Nathan Turner
They sent us the wrong wallpaper even though we ordered the correct one. They admitted the fault was

They sent us the wrong wallpaper even though we ordered the correct one. They admitted the fault was on their end. Aparently the QR code referenced the incorrect product which was an internal error on their behalf. It arrived and we handed it to our decorator who put it up. When we walked in for the big reveal it was wrong. We contacted the company who admitted liability. Now they have backtracked and said we should have known. Absolute joke. So £250 for the wrong wallpaper plus the cost to have it hung. Joke of a company. The paper that is up looks crap. Like others have said it’s really pixelated and the edges fray. Avoid, avoid, avoid.

1
Date of experience: Jan 27, 2026

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