wondershare.com

**Title: Misleading subscription changes, hidden recurring charges, and disappearing credits** I pu

**Title: Misleading subscription changes, hidden recurring charges, and disappearing credits**

I purchased the $99/year Fumora package, which clearly stated I would receive 2,000 credits per month for 12 months. That was the agreement I paid for.

At some point, the platform introduced a “free auto-update” option. After clicking this update, my original subscription terms were effectively overridden without any clear warning. Suddenly, I no longer received the included monthly credits and instead had to purchase credits separately.

I then bought what I believed were one-time credit packages. However, these were actually set up as recurring monthly subscriptions without clear disclosure. I did not realize this until I logged back in after a couple of months and noticed I had accumulated around 12,000 credits.

After checking my billing, I found I had been charged approximately $9.99 per month multiple times (stacked subscriptions). I immediately canceled all of them.

At that point, I assumed I would still retain the credits I had already paid for. However, after logging back in again later, all of those credits had disappeared.

Summary of issues:

* Original subscription terms changed after an update without clear consent
* “One-time” credit purchases were actually recurring subscriptions
* Multiple overlapping charges occurred without clear visibility
* Purchased credits were later removed from the account

This experience feels misleading and poorly communicated at best. At worst, it appears designed in a way that makes it very easy to be charged repeatedly without realizing it.

I would not recommend this service. Even if the interface is easy to use, the billing structure and credit system are not trustworthy in my experience.

If you do use it, be extremely cautious with any credit purchases and monitor your billing closely.

Date of experience: Mar 27, 2026