Woodland Direct shipped a broken and unusable $2,500 fire pit and will not stand behind the product, refusing to accept a return or offer a refund. I am very dissatisfied with the experience we've had with this company. They appear to do everything possible to avoid taking responsibility. I have had to pursue a chargeback through my credit card company. Beware.
Claim your business profile now and gain access to all features and respond to customer reviews.
At Woodland Direct, we're committed to providing you with an enjoyable shopping experience. We support our products with informative learning content, accessible product demonstration videos, and extensive image galleries. We've also designed our shipping policy to serve you. All products priced at $99 and up will ship to you at no additional cost, while orders under $99 ship at a flat rate of $9.99. Woodland Direct has over 25 years of experience in the hearth industry - and we aim to target this knowledge to help guide you in product installation and use. From our unique custom designs to the hottest trends in the industry, Woodland Direct is your one-stop shop for all hearth and home products. Check out our track record of customer satisfaction to prove it!See more
