Absolutely Terrible - 1 star as 0 is not an option!! I would urge any business or individual to stay well clear of this appalling company.This company has taken down negative reviews I have placed on Google Reviews. A negative review I left previously has disappeared with no explanation. Another negative review from Russell’s Hall residents has disappeared too. I have reported to the Property Ombudsman and will be monitoring whether this review is taken down as part of investigation into fraudulent practice and transparent trading. My complaint is outlined below:They are incompetent and utterly useless from the top down. The manager for our block in Colborne Place, Woking is Julius Tuersley. He is inept and useless. At times I questioned whether he is in fact an employee at Woodley.Despite repeated emails and phone calls to Julius about damage Woodley created to my bathroom wall, he did not act on the issue for months.A further issue with a faulty sewage pipe was left unsolved until Woking Council forced Woodley to act due to environmental standards being breached.Hours of my time have been wasted getting them to do the job we pay them for!This utter disregard for their clients is further exhibited by their Director, Tom Woodley. When a compaint was raised with him he refused to take any responsibility. Despite ongoing problems he refused to take any direct action to resolve the issue.They have been found guilty for their lack of action with my issues by the Property Ombudsman and they have been referred to Trading Standards. I’m very happy to share the details with anyone interested
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