Upon receiving the first box, I found that four out of the six toys were made of nylon and extremely hard, making them unsuitable for my dogs. They are heavy chewers, so I specifically ordered the heavy chewer box. I contacted the support team to express my dissatisfaction and requested to cancel my subscriptions, but they refused to do so. Be cautious, as once you sign up, cancellation is not an option. Now, I'm left with a one-year subscription for toys that I cannot use.
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