I have had the woofpack subscription for 3 months or so, I chose small dog, and all 3 months recieved medium to large toys. One was a hard toy that my dogs couldn't use at all. The stuffed ones were also to big for them to carry around. I contacted them, having to wait days for a response, and they told me they'd send the smallest toys they had. Recieved the same big toys. I requested to cancel multiple times and they refused because of the 6 month contract. I explained that choosing small dog, this is misleading because it is NOT for small dogs. I had to contact my bank to stop the payments because this is completely horrible customer service, and just a dirty thing to do. The subscription is $40+ a month for 2 unusable toys, and 2 dry gross bags of treats. I will gladly go back to barkbox, and honestly feel alot of there reviews are paid, because there is no way im the only one with this issue!
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