I wanted to try this company as I've tried Barkbox and Bullymake in the past and wanted to give this company a shot. Customer service is amazing! Quick and responsive and have replaced damaged toys right away. The treats are great quality and my dogs really like the different toppers! Our toy experience unfortunately hasn't been great. We chose the super chewer option so no soft toys. While the dogs DO love each toy and have played with every item, the soft rubber kong style toys are chewed in mere minutes. I've had to throw them out each box. The harder plastic toys are much more durable, however they are already wearing away and it's only been a month. I anticipate throwing them away in another month. I have toys from Bullymake that are 7 years old now, so sadly these toys miss the mark by a lot. I truly hope they can make some adjustments to their durable toy designs because that's all that's lacking from a 10/10 experience with this company! I won't be renewing after my 6 month subscription due to the toys, but I will definitely still recommend them to friends who have smaller dogs because the customer service is so much better than my experience at other brands.
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