WOOFz is a scam. Do not use! will not refund my money ... I can't even download their app!
Since there doesn't seem to be any way to reply to the reply Woofz left on my review, I will add it here. I subscribed with the 7 day trail and found out I couldn't download their app (my phone won't support it). I immediately email and asked them to refund the $6.99, which they did and in their email they said, "sorry to see you go". Which to me meant they understood I didn't want their service and had cancelled my account. Seven days go by and they charge me $39.99. I asked for a refund and they said I hadn't cancelled in time. Since I cancelled literally 5 minutes after enrolling, I do not see how they can say I didn't cancel in time. I have emailed them several times over the last few days and they keep saying "read the terms and conditions". They say I didn't cancel because that exact word wasn't in my email. But they knew what I meant, why else would they say "sorry to see you go"? I am so frustrated with this company and their customer "service". I have never in my life left a bad review for a company. I'm not that kind of person. But his company is so unbelievably annoying, I will leave bad reviews any chance I get until they refund me the $39.99 they should never have charged me.
Claim your business profile now and gain access to all features and respond to customer reviews.
Let’s start with the basics – we love dogs. And this love is what forms the foundation of Woofz. It’s what informs every decision we make as a team and as a business. Without love, we’d never be able to build the world’s first dog training app that’s 100% dog-centric.
