I strongly advise everyone to avoid this application. I completed the trial period and clearly canceled my subscription before it ended. Despite this, $48.95 was charged to my card without my consent. What makes this situation worse is that this charge does not show up in the billing records. I only found out about it by chance when reviewing my bank statement. The company does not display this transaction at all, which raises serious concerns. Customer support is completely unresponsive—no replies or explanations. I have no understanding of how this application is processing payments outside of the standard billing system, but I doubt the platform would be pleased with this behavior. It appears to be a deliberate effort to evade subscription protections and unlawfully take money from users. Until I receive a refund, I will continue to leave negative reviews on every available platform and report this conduct. Charging users after cancellation and concealing transactions is unacceptable and dishonest. Please refund my $48.95 immediately.
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Let’s start with the basics – we love dogs. And this love is what forms the foundation of Woofz. It’s what informs every decision we make as a team and as a business. Without love, we’d never be able to build the world’s first dog training app that’s 100% dog-centric.
