woollyfluff.com

1.8
1.8 Based on 169 reviews

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Evelyn S.
So bad it should be illegal

Be warned, this site looks great and that's where they invested their money as it definitely was not invested in the products. I bought a large "Extra Fluffy Sheep Rug" from them. Their tracking system didnt work and never updated to inform me of delivery always saying "Order Placed" so after a few weeks i kept emailing their customer service's (as their phone number does not work) after another week i eventually received a reply rudely saying "It has arrived and we take no responsibility if the delivery was sent to the wrong address" Turns out it was delivered to the wrong address but luckily the house down the street were nice enough to re-deliver it to my place. What i had received i honestly felt it was a joke it with the size that the rug should have been i was not expecting a squared thin box no largest than a Double bed sheet package. Once i opened it the "rug" is super thin with very cheap "fluff" and has a horrible chemical smell to it. Do yourself a true favour and just buy a real rug for abit more money...

1
Date of experience: Jan 22, 2022

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