The purpose of this posting is not to be malicious but to warn fellow shoppers. Be very careful when ordering from Woolworths online - their courier services do not always live up to expectations. I am sure that our experience cannot be an isolated one. The courier service is substandard. They charged me extra for an early delivery. And on the day, the courier advocated he couldn't find Olive Wood South Estate! Despite the truth that I had left my phone number for the courier service in case of a problem. Sadly, the courier from RAM Couriers could not even bother to call us for directions or to explain the omission or delay - with the cell phone number in hand! Woolworths declined to refund the monies paid for early delivery when made aware of the issue! I must take a day off to receive the parcel as we do not have a concierge service at the security gate.So, the bottom line is - consider picking up online orders from the nearest store, My strategy from now on. And don't pay for early deliveries, the company refuses to refund you when they fail to live up to expectations.Worst of all, they refused to take responsibility or to apologise
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Woolworths Holdings Limited is a South Africa-based multinational retail company that owns the South African retail chain Woolworths, and Australian retailers David Jones and Country Road Group.
