woolworths.co.za

1.7
1.7 Based on 40 reviews

Woolworths Holdings Limited is a South Africa-based multinational retail company that owns the South African retail chain Woolworths, and Australian retailers David Jones and Country Road Group....

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Jayce
Cannot opt out of Unsolicited Marketing Push-Notification Messages

I have been trying to opt-out of marketing and promotional push-notifications from the Woolworths app for ages now.I have "unsubscribed" and "opted out" of all marketing communications on their website (from my profile), yet they continue to send marketing push notifications on my ipad. I also can't switch off notifications from the Woolworths App as I need it for their Dash delivery services - to chat with my shopper or to view delivery updates.Every time I bring up this issue, Woolworths consultants tell me to go on my profile and opt-out of communications (which I did ages ago) or to switch off all notifications on my app (which makes the app obsolete).This contravenes the South African Consumer Protection Act of being able to opt-out of marketing communications. Even the Checkers 60Sixty app allows you to opt out of marketing messages.

1
Date of experience: Sep 14, 2024

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Business Details

  • Woolworths Holdings Limited is a South Africa-based multinational retail company that owns the South African retail chain Woolworths, and Australian retailers David Jones and Country Road Group.

  • language https://woolworths.co.za

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