Westpoint's quality has really declined. My partner couldn't find the two capsicums I requested during shopping, nor the three packham pears. Instead, he brought back a large prepacked bag of oversized capsicums, two of which were black and rotten inside. The box of pears had damaged and bruised fruit underneath. Why can't we purchase single items anymore? It seems we're being forced to buy in bulk, which is frustrating. This issue is becoming more frequent. I'm done shopping there. There's usually only one checkout open, even during busy hours, often manned by someone disinterested. I refuse to self-checkout and be treated like a criminal. Additionally, the pineapple being sold now is terrible—woody, tasteless, and disgusting! Does this really benefit your bottom line? Another customer nearby echoed this sentiment last week. She was also disappointed by the lack of concern for loyal customers. The entire store feels tired and uninviting.
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