The experience at this location has significantly deteriorated. My partner was unable to find the two capsicums I requested during a recent shopping trip, nor could he locate three packham pears. Instead, he brought back a large prepackaged bag of oversized capsicums, two of which were black and rotten inside. The so-called 'box of pears' had damaged and bruised fruit underneath. Why are we no longer able to purchase single items, and why is there pressure to buy in bulk? This issue is becoming increasingly frequent. I will no longer shop here. There's usually only one checkout open, even during busy times, and it's often staffed by someone who seems completely disinterested. I refuse to process my own shopping through self-service and be treated like a criminal. Additionally, the 'DOLE' pineapple currently being sold, which has replaced the Golden Circle, is absolutely terrible—woody, tasteless, and unpleasant! Is this really benefiting your bottom line? Another customer nearby expressed similar frustrations last week. There seems to be a lack of regard for long-time patrons. The overall appearance of the store feels worn and unwelcoming.
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