I ordered three bottles as a gift, but they arrived completely unprotected, resulting in shattered glass and broken caps. I immediately emailed customer service with clear photos of the damage. Despite this, they redundantly asked for photos again, causing further delays. Because of this poor handling, I couldn't deliver the gift to my friend on time. I expected a much more professional and empathetic approach. Extremely disappointed with both the packaging and the support process
Claim your business profile now and gain access to all features and respond to customer reviews.
