Poor customer service experience. I purchased a keyboard and requested a return and refund upon its arrival. I followed their instructions immediately. Their website stated I would receive my refund within 7 business days. After they received the keyboard, I was told it would take at least 14 business days for my money back. This is unreasonable. I hadn’t even opened the box. Their emails lacked any empathy or gratitude for my patience. It’s clear they don’t care. I’m done with this company.
Claim your business profile now and gain access to all features and respond to customer reviews.
Where you with us challenge the industry and make impactful products.
Challenge: Make analog keyboards the industry standard.
