The website indicated a delivery timeframe of 2-3 days. After a few days, I received an email stating my order had been dispatched. Over two weeks later, I inquired about my order and was informed, after more delays, that the items were still in the warehouse. I was offered the option to cancel, which I did immediately. Now, nearly three months later, I have yet to receive my refund. I've been continuously transferred between departments, from logistics to customer service. I've now been prompted to review my delivery experience. To sum it up: catastrophic!
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