The website stated that delivery would take 2-3 days. After a few days, I received an email informing me that the order had been dispatched. After more than two weeks, I wanted to know where my order was and was told – again after some delay – that the goods were still in the warehouse, but that I could cancel the order, which I did as soon as possible. Now, almost three months later, I still haven't received my money. I am being put off and passed around – from logistics to customer service. I have been asked to comment on my delivery experience. In a word: disastrous!
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