Review Time
This review concerns Workwell's appalling Umbrella company solutions - I can't speak for any of their other services.After using Workwell for a few weeks I realised my work expenses were being put through as taxable. Expenses are NOT taxable. The work I do involves many journeys visiting households and typically 250 - 300 miles per week, so this represents quite a lot of money. When I contacted them they said they'd decided it was easier to just put them through as taxable because of increased scrutiny of Umbrella companies - so without me knowing, they decided to reduce my money?! How is it legal to decide everyone should pay tax on non-taxable items without telling us?Somewhat reluctantly after I made phone calls, they set up a form that would allow me to claim mileage expenses without tax, but they insisted on every single journey being logged - I make about 60 journeys per week (some trips are only half a mile) so this took *ages* to do. Other problems also occurred, including them taking months to provide my P45 after numerous requests.I have switched to a different Umbrella company and they have been superb (see my other reviews if you want to know who) - a simple mileage declaration once a week that takes me a couple of minutes, and no other issues.Avoid Workwell and look for a better alternative would be my advice.
This review concerns Workwell's appalling Umbrella company solutions - I can't speak for any of their other services.After using Workwell for a few weeks I realised my work expenses were being put through as taxable. Expenses are NOT taxable. The work I do involves many journeys visiting households and typically 250 - 300 miles per week, so this represents quite a lot of money. When I contacted them they said they'd decided it was easier to just put them through as taxable because of increased scrutiny of Umbrella companies - so without me knowing, they decided to reduce my money?! How is it legal to decide everyone should pay tax on non-taxable items without telling us?Somewhat reluctantly after I made phone calls, they set up a form that would allow me to claim mileage expenses without tax, but they insisted on every single journey being logged - I make about 60 journeys per week (some trips are only half a mile) so this took *ages* to do. Other problems also occurred, including them taking months to provide my P45 after numerous requests.I have switched to a different Umbrella company and they have been superb (see my other reviews if you want to know who) - a simple mileage declaration once a week that takes me a couple of minutes, and no other issues.Avoid Workwell and look for a better alternative would be my advice.
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