After two years of stable work with Payoneer Bank without the slightest problem, I decided to try WorldFirst Bank to manage my payments from the Amazon platform. Unfortunately, this was the worst decision I made.
As soon as the first payment from Amazon arrived, and after only three days, I was surprised by the permanent and sudden closure of my account without any prior warning or any justification for this action. I tried to contact the support team via email to understand the problem, but I did not receive any response, reflecting a complete disregard for individual customers.
It seems that the bank lacks professionalism in dealing with individual accounts and does not care about customer support. I do not recommend anyone who relies on e-commerce to risk their money with them.
Another thing, when you sent me an email, you said that your global account login would be terminated on 2026/02/20, but when I try to log into the account, it tells me there is an error. I hope to receive a response from you to explain why this closure happened. Thank you.
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WorldFirst was founded in the UK in 2004, joined Ant Group in 2019. We provide international payment solutions to help businesses overcome trade barriers and high fees. Our goal is to enable truly borderless commerce with easy, fast and secure cross-border transactions.
Today, we're a one-stop digital payment and financial services platform empowering SMEs to grow in global markets. Our multi-currency World Account lets you make and receive international payments, covert currencies and manage expenses - all from one platform.
Over million customers world wide. See more
