I am extremely disappointed with WorldFirst. My funds were frozen during a dispute process and the biggest issue is the complete lack of communication.
Emails go unanswered for days. When they finally reply, the responses are generic and do not actually address the problem. No clear explanation, no proper timeline, and no real support.
As a business owner, cash flow is critical. Freezing funds without transparent communication is unacceptable. It feels like you are left in the dark while your money is being held.
If you rely on fast payouts and proper support, think twice before opening an account here. The dispute handling process is stressful and poorly managed.
Very frustrating experience.
Claim your business profile now and gain access to all features and respond to customer reviews.
WorldFirst was founded in the UK in 2004, joined Ant Group in 2019. We provide international payment solutions to help businesses overcome trade barriers and high fees. Our goal is to enable truly borderless commerce with easy, fast and secure cross-border transactions.
Today, we're a one-stop digital payment and financial services platform empowering SMEs to grow in global markets. Our multi-currency World Account lets you make and receive international payments, covert currencies and manage expenses - all from one platform.
Over million customers world wide. See more
