Review Time
Really impressed with this company. When I made a mistake on my insurance details, they helped fix it quickly with no hassle. I hope I don’t need to use the insurance, but it was the most affordable option with the most comprehensive cover I could find. Would happily recommend.
The website provided incorrect information regarding my address. I reached out twice via email for corrections but received no reply. When I called the customer support team, they were unable to assist me, only suggesting that I continue emailing. This raises serious concerns about trusting this company with health insurance. Is it really that difficult to correct an address?
I traveled to a destination and left some bags at a hotel that unfortunately caught fire due to protests. We lost our belongings in the incident, but the reimbursement process was smooth and straightforward. I received full reimbursement for my claims, and submitting everything online was easy without needing an agent—just remember to keep all your receipts. Thank you!
I experienced an accident while hiking in Australia. We traveled from Canada. The support team was there for every option, offering either surgery in Australia or a flight home for treatment. We chose to remain in Australia. They covered all my expenses according to my coverage without fail. The following year, we purchased the same one-year coverage without any rate increase. I would highly recommend their services.
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