I made a transfer to my family who urgently needed funds for a hospital bill on the 29th. Since then, it has been stuck in processing despite my efforts to verify my information. The money still hasn't reached my relative. When I reach out to support, they only tell me that the funds are somewhere in limbo and will be delivered, but nothing changes. What if a tragedy occurs due to this delay? I also noticed they initiated a refund, stating it was processed, but I have yet to see that money either.
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We’re the online money transfer service that’s changed the way people send money abroad. We believe that sending money to family and friends should be fast and simple for every one of our customers. Join them and send money abroad on our website, or new and improved WorldRemit app, via cash pickup, bank transfer, mobile money or airtime top up.
We really make international money transfers fast (you can send in just a few taps), secure and convenient. We also offer low cost transfers every time - in fact, we’re on average, 46% cheaper than most banks. Nothing is hidden as you’ll see all our low fees upfront.
Once your transfer is on its way, you can follow it on the WorldRemit app, so you’ll always know where your money is. And, with our Rate Alerts feature, you’ll know the best time to send money by getting alerts of the latest exchange rates between preferred currencies. Daily notifications will be sent right to your phone. See more
