My mother attempted to send me money for my rent, but my bank account was closed, and I failed to inform her, which was my mistake. The app indicates that the money has been delivered, yet it is not visible in my bank account. I visited my bank to see if there were any issues, but they confirmed that nothing was being rejected and they hadn't received any notification of a transfer. Reaching out to the support team about this problem has been frustrating due to the limited customer service options and slow response times.
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We’re the online money transfer service that’s changed the way people send money abroad. We believe that sending money to family and friends should be fast and simple for every one of our customers. Join them and send money abroad on our website, or new and improved WorldRemit app, via cash pickup, bank transfer, mobile money or airtime top up.
We really make international money transfers fast (you can send in just a few taps), secure and convenient. We also offer low cost transfers every time - in fact, we’re on average, 46% cheaper than most banks. Nothing is hidden as you’ll see all our low fees upfront.
Once your transfer is on its way, you can follow it on the WorldRemit app, so you’ll always know where your money is. And, with our Rate Alerts feature, you’ll know the best time to send money by getting alerts of the latest exchange rates between preferred currencies. Daily notifications will be sent right to your phone. See more
