After raising this issue, the company denied reimbursement, stating that the charges were my responsibility due to fine print, and closed the case. This response does not address the main concern. I approved consolidation but was never informed that it would require shipping through a specific carrier or incur extra fees. I wasn't given a choice of shipping method, nor was I warned that consolidation would result in a significant charge. Important shipping decisions and cost implications should be clearly communicated before shipment, not retroactively assigned through fine print. The company has refused to resolve this matter.
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