I placed an order for 300€ expecting to receive my items within a week as promised. Now, 20 days later, I still have no package. Clearly, the shipment was lost. Instead of resolving the issue, I received daily notifications from the courier falsely claiming I wasn’t home. Customer support initially refused to help. After a week, they replied, blaming the shipping service. The courier said they handed the parcel to another service, and now the seller is shifting blame again. No one is taking responsibility. Support has given no information on a refund or replacement. Currently, I am without a package and without my money. Shifting responsibility to the shipping service is unacceptable. Under EU consumer law, the seller is fully responsible for ensuring delivery.
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WRSTBHVR wurde 2014 mit der Mission gegründet, Konfektionsstücke mit Streetwear-Ästhetik und Designelementen zu kombinieren, ohne Kompromisse bei der Qualität einzugehen.
