Worst customer service I've ever experienced—this company blatantly refuses to honor warranty laws. Our robot lawn mower stopped working after just 35 days when a failed software update rendered it completely useless. Despite repeated emails and inquiries, the company stopped responded to our emails after they realized the machine can not be fixed remotely. We’re now filing a formal complaint with Test Aankoop (Belgium) and other regulatory authorities. Avoid this company and their tools.
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