worx.com

2
2 Based on 101 reviews

Shop yard & power tools - from blowers, chainsaws, trimmers, edgers, and lawn mowers to drills, drivers and more! WORX tools perform with power & innovation....

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David
Awful customer service, not surprised at other reviews

I've had an awful experience with Worx. I started buying their (generally very good) tools earlier in the summer, using Amazon.The Worx website itself had some good deals on last week, so I decided to buy direct - I wish I hadn't!The problems I had:1. Poor website with access issues.2. Order lost by courier.3. Customer Services number goes straight to voicemail, and the mailbox is too full to even take a message.4. I got through to someone in technical support who advised that all Customer Service staff are now on annual leave and will be back in two weeks!If there is this much trouble buying a tool, I dread to think what it would be like if I actually needed to make a warranty claim!I'll start the process of returning my small collection of Worx tools to Amazon and buy from a different brand. Such a shame as the tools themselves seem great.

1
Date of experience: Aug 12, 2025

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Business Details

  • Shop yard & power tools - from blowers, chainsaws, trimmers, edgers, and lawn mowers to drills, drivers and more! WORX tools perform with power & innovation.

  • language https://www.worx.com

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