What amazing custom service I got from Emma. I bought the cordless jet wash plus from Amazon and unfortunately the wand was faulty and water was shooting out the side of it. Instead of returning it I sent an email to them. That was yesterday. 09:31 this morning I got a reply asking for a photo. They had this by 10:30. By 1:30 they had agreed it was faulty and dispatched a new bit. What great service. Thank you Emma.
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