Purchased some software (seemed a price too good to be true)The Merchant failed to honour the voucher.I contacted Wowcher via WhatsApp and they responded immediately.They contacted the merchant on my behalf.When the Merchant failed to respond, I was offered a full refund.Wowcher made me feel really valued and they dealt with my problem in a very friendly, efficient and timely manner.Although I couldn't get the software, it was not Wowcher's fault. They did everything they could to help me.I'll happily use them again in the futureWell Done and Thank You
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