wowcher.co.uk

3.6
3.6 Based on 1.3K reviews

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Jason keene
Wowcher joke fir

Steer clear of this company what an absolute joke of a company.Firstly you order something and you get sent a totally different item so you complain to wowcher who basically tell you to sort it out yourself with the manufacturer even though you ordered it from them then you get mucked by the manufacturer for a couple of weeks to be told you can't have that item they will refund you in 2 to 3 days 3 days go by and the manufacturer say it's down to wowcher to sort out the refund so you get back to wowcher and a couple of days later they get back to you and say the manufacturer has to sort it out.You go round and round in circles and 3 weeks later you still haven't got your refund.Is this company dodgy or just incompetent and don't care about their customers or their reputation??I don't know the answer to that but all I do know is that I haven't got my order and I still haven't got my refund. When the manufacturer messed up my order I was assured by wowcher that as I was a VIP customer it would be dealt promptly...absolute joke absolutely furious

1
Date of experience: Nov 08, 2025

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