FALSELY ADVERTISED Do not buy “ Mystery Deal For Him or Her - £500 Gift Cards, Louis Vuitton, Hugo Boss, Dior, Jewellery Sets & More!”.This is wrongly advertised, and the gift I received was not on the list of prices. I dealt with both the merchant and wowcher, however neither would take accountability for this. This issue was never resolved, as the merchant blamed wowcher, stating that was what they were told to send, and wowcher just kept sending me the list of prices. When I tried to raise several times it didn’t match any of the list, it was ignored every single time.I am disgusted of the false advertisement of this deal.Wowcher have advised in their comment I could get a full refund if I responded within 14 days. This was not true. I received my item on 22/10/25 and this was the day I emailed the merchant. It then took til 27th to receive a response. I contacted wowcher for the first time on 25/10 ( as you advised you need to give the merchant 72 hours to respond. Since then wowcher has been copying & pasting my answer directly to the merchant and stating “ we will await their reply”. This has been going on for 3 weeks. They have never offered me a refund, they state a refund is not possible but I can exchange it. However, if they are falsely advertising it like they have, I don’t want an exchange, as I am not confident I’ll be getting the correct items.
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